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Shipping & Returns

Shipping Policy

Prices are shown in CAD dollars. The customer is responsible for shipping costs which will be calculated at checkout. Any import duty or taxes due at the time of delivery are the responsibility of the buyer. 

Orders also may take longer to be delivered on holidays or weekends.

Return & Refund Policy

Gray Haus has a 14-day refund policy. Customers can buy the product, if they are unsatisfied, they can return it within 14 days as long as the item is in the exact condition it arrived in. Gray Haus will offer either a refund or a replacement. We require pictures of the product interior and exterior with the request to return/exchange.

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